Terms of Service

Last updated: 21 October 2026

1. Overview

Welcome to CleverCarts. These Terms of Service govern your use of our website, www.clevercarts.in, and any purchases made through our store.

Throughout these terms, “we,” “us,” and “our” refer to CleverCarts. By using our website or placing an order, you agree to these terms and our Privacy Policy, Shipping Policy, and Return and Refund Policy.

2. Products

CleverCarts offers practical products for everyday living, including home and kitchen essentials. We make reasonable efforts to display accurate product descriptions, images, and prices.

Product colours may vary slightly depending on your screen. Product availability may change, and we will communicate with you if an ordered product cannot be supplied.

3. Orders and Payments

By placing an order, you agree to provide accurate contact, payment, and delivery information.

An order confirmation acknowledges receipt of your order. We may cancel an order if a product is unavailable, payment cannot be verified, or a genuine pricing or technical error occurs. If payment has already been collected for an order we cannot fulfil, we will arrange an appropriate refund.

Prices are displayed in Indian Rupees (INR). Any applicable shipping charges and other mandatory fees will be shown during checkout.

Available payment methods will be displayed at checkout.

4. Shipping and Delivery

We aim to dispatch and deliver orders within the estimated timelines displayed on our website or communicated during checkout.

Delivery times may vary due to courier delays, weather, public holidays, or other circumstances beyond our reasonable control.

Customers are responsible for providing accurate delivery details. If an order is delayed, lost, damaged, or marked as delivered but not received, please contact us so we can investigate and assist.

5. Returns, Replacements and Refunds

Our return, replacement, and refund conditions will be explained in our Return and Refund Policy.

If a product arrives damaged, defective, incorrect, or materially different from its description, please contact us at clevercart223@gmail.com with your order details.

We will assess your request and provide an appropriate resolution in accordance with our published policy and applicable Indian consumer protection laws. Nothing in these terms removes any consumer rights available under applicable law.

6. Acceptable Use

You agree not to use our website for unlawful activities, fraudulent purchases, unauthorised access, or any activity that interferes with the website or violates another person's rights.

We may restrict access or take appropriate action in response to fraudulent or unlawful activity, subject to applicable law.

7. Intellectual Property

Our brand name, logo, website content, and original materials may not be copied or commercially used without permission, except where permitted by law. Third-party trademarks remain the property of their respective owners.

8. Liability

We make reasonable efforts to maintain an accurate and reliable online store. However, temporary interruptions or technical errors may occur.

Nothing in these terms excludes or limits any liability or consumer right that cannot legally be excluded or limited under Indian law.

9. Privacy

Your use of our website is also governed by our Privacy Policy, which explains how we collect and handle personal information when you browse, place an order, or contact us.

10. Governing Law

These Terms are governed by the laws of India. Any disputes will be handled by the courts or consumer authorities having jurisdiction under applicable Indian law.

11. Contact Us

For questions about these Terms, orders, or products, contact us at:

Store: CleverCarts
Website: https://clevercarts.in

Email: clevercart223@gmail.com

We appreciate your trust and thank you for shopping with CleverCarts.